Leaflet
Proof that matters

Why claims matter
A claim on packaging is powerful. It influences choices, builds trust, and helps products stand out. Whether it concerns nutritional values, health benefits, or sustainability, both consumers and regulators take a critical look. But with that power comes responsibility. Incorrect or unauthorised claims can lead to sanctions, reputational damage, and loss of credibility. Claims are therefore not just a legal requirement. They are a strategic tool.
What lies beneath
Claims may seem simple. “Source of fibre” or “sustainably packaged” sounds straightforward. In reality, it is a complex field shaped by European regulations, national legislation, and strict requirements for substantiation.
The biggest misconception? That a strong marketing message is enough.
In practice, every claim must be legally substantiated, factually correct, and used in the right context.
Leadership as the foundation
Assessing and applying claims requires collaboration between marketing, QA, R&D, and legal.
Leadership defines the direction. Are you willing to challenge your own messages? Do you prioritise reliability over speed?
Organisations that take this seriously use claims not just for marketing. They use them as proof of integrity and a commitment to transparency.
Three levels of development
Compliance | Getting the basics right
Assessing claims strictly against legal requirements.
Compliance+ | Integration and collaboration
Introducing structured guidance, training, and tools to not only assess claims, but also integrate them efficiently into processes.
Strategic | Claims as a differentiator
Considering claims early in product development. Which claims are allowed? How can they be substantiated? What supporting information is needed?
Claims become a strategic tool that strengthens both your brand story and credibility.
What it delivers
A well structured approach to claims provides clear benefits:
Trust from consumers and auditors through accurate and transparent claims
A stronger brand position by using claims that are both distinctive and credible
Reduced risks of penalties or recalls by preventing misleading claims
Faster time to market, as claims are legally and factually embedded from the start
Where do you stand?
Are your claims today proof of reliability or a risk of miscommunication? From basic compliance to strategic use, every step brings you closer to credible communication and sustainable growth.
Mérieux NutriSciences | Expert Partners helps you make your claims not only compliant, but also powerful and future ready.
Share this post
Bronnen
Written by
Anneke Vromans

Since February 2023, I have been managing our labelling department, but I started in January 2016 as a QA consultant. Within consultancy, I have also worked as a team manager and regional manager.
Stay up to date
Subscribe to our newsletter and receive monthly updates on legislation, innovations, and client stories directly in your inbox.
FAQs
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.







.avif)