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Technology in balance with tradition

Belgian quality at a global level Biscuiterie Thijs, based in Belgium, produces high quality waffles with a team of more than 200 employees. In a rapidly evolving industry, the company aimed to integrate a modern robotic production line without compromising quality, a delicate balance.

Client

Biscuiterie Thijs

Expertise

Quality Management

Food Safety

Labelling & Regulations

Development level

Compliance

Topic

Auditing
Prerequisite Programme (PRP)
Document Management
Management Systems

Date

Strengthening the system together

The quality manager was not looking for an external assessment, but for a partner who could think along. Together, the quality manual was rewritten and aligned with the new operational reality. The robotic production line was analysed in detail, from raw materials to final packaging. Each step was assessed for both practical feasibility and quality assurance.

Continuity without compromise

Through open dialogue, a practical approach, and strong employee involvement, the updated quality system was implemented seamlessly. The result is stable processes, clear roles, and confidence in the system, even in a changing technological environment.

Innovation while preserving identity

This collaboration shows that growth does not have to come at the expense of authenticity. By combining technology with a strong quality mindset, Biscuiterie Thijs strengthened its reputation while preparing for the future. Tradition and innovation go hand in hand, exactly as they should.

With the right support, I was able to help my team grow in both knowledge and confidence, while maintaining quality throughout the changes.
Karin Pepermans
Quality Manager, Biscuiterie Thijs

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Auditing
Prerequisite Programme (PRP)
Document Management
Management Systems